Shipping policy

Shopping Policy

Thank you for choosing TC Luxe Extensions. We are committed to providing premium-quality luxury hair extensions and exceptional customer service.

Order Processing

● Orders are processed within 1–3 business days unless otherwise stated.

● Custom, pre-order, and special order items may require additional processing time.

● Orders placed on weekends or holidays will begin processing on the next business day.

Shipping

● Once your order has shipped, you will receive a tracking number via email.

● Shipping times are estimates provided by the carrier and are not guaranteed.

● TC Luxe Extensions is not responsible for shipping delays on packages once they have been accepted by the shipping carrier.

Order Accuracy

● Please verify your shipping address before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.

● Once an order has been placed, we cannot guarantee changes or cancellations.

Product Quality

● Every order is carefully inspected before shipment to ensure it meets our quality standards.

● Due to the natural characteristics of 100% human hair, slight variations in color, texture, or pattern may occur.

Fraud Protection

● We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

By placing an order with TC Luxe Extensions, you acknowledge that you have read and agree to our policies.